Enterprise Features Built for
High-Volume Messaging Velocity
Explore the four modular engines powering Quick DigiTech’s WhatsApp platform: collaborative team inbox, high-deliverability broadcasts, visual automation DAGs, and real-time CRM webhooks.
4 Integrated Engines
Every tool works in synchronization: broadcast responses seamlessly route to active reps, and bot handoffs preserve complete conversation history.
Collaborative Multi-Agent Team Inbox
Connect multiple customer reps to your single verified WhatsApp Business number. Assign conversations, set triage priority, and resolve customer tickets without stepping on each other's toes.
- Agent Assignment: Auto-route chats round-robin or assign manually based on agent expertise.
- Private Internal Notes: Discuss client context with colleagues right inside the thread without customer visibility.
- Canned Quick-Replies: Use slash-commands (
/pricing,/hours) for instant responses.
“Can we schedule an enterprise onboarding consultation for our 15-person clinical support desk?”
Hello {{1}}, your order {{2}} has been packed and dispatched via express courier. Track live below.
Meta-Approved High-Deliverability Broadcasts
Reach thousands of opted-in subscribers with 98% open rates. Send personalized transactional updates, abandoned cart reminders, and promotional announcements with interactive buttons.
- Template Manager: Draft, test, and submit rich media templates directly to Meta inside our portal.
- Dynamic Variable Merging: Personalize with customer names, order tracking numbers, and discount codes.
- Anti-Spam Pacing: Built-in rate limit sentinels safeguard your official phone quality rating.
Visual Conversational Workflow Builder
Build sophisticated conversational DAGs without writing code. Qualify leads, collect customer information, and query your internal database before handing off to an on-duty rep.
- Trigger Routing: Launch flows based on keywords, QR code scans, or external webhook payloads.
- Branching Logic: Direct customers down tailored paths based on their selection and account attributes.
- Live Human Fallback: Seamlessly transition the customer to a live rep whenever requested.
{
"event": "message.delivered",
"phone": "+917359560263",
"template": "welcome_flow_01",
"latency_ms": 182,
"status": "READ",
"timestamp": 1729330800
}Real-Time Webhooks & Full-Funnel Analytics
Connect your existing stack. Stream conversation events into your CRM, database, or analytics warehouse with sub-second webhook delivery and comprehensive SLA logging.
- Bidirectional CRM Sync: Update customer records automatically in your CRM or custom databases.
- First-Response SLA Tracking: Monitor rep speed and maintain strict response time standards.
- Delivery & Read Telemetry: Precise attribution on every broadcast campaign sent.
Capabilities Across Subscription Tiers
Clear feature availability so your team can pick the right workspace tier.
| Feature Capability | Starter (₹1,499/mo) | Growth Suite (₹4,999/mo) | Enterprise (₹12,999/mo) |
|---|---|---|---|
| Official Meta Cloud API Connection | |||
| Collaborative Multi-Agent Inbox | Up to 3 Seats | Up to 10 Seats | Unlimited Seats |
| Meta-Approved Template Submissions | 10 Templates | 50 Templates | Unlimited |
| Automated Broadcast Campaigns | 1,000 / mo | 25,000 / mo | 100,000+ / mo |
| Visual Workflow Builder & Chatbots | Basic Keyword Match | Full Multi-Branch DAGs | Advanced AI + Custom Webhooks |
| Custom CRM Webhook Integration | — | ||
| Internal Notes & Agent Attribution | |||
| Exportable Analytics & SLA Logs | — | ||
| Dedicated Account Manager & Support | — | — | Priority SLA Terms + Dedicated Lead |
Ready to Explore the Platform Live?
Set up your free sandbox workspace today or reach out to our team to discuss your business requirements.